Covid-19: auto and motorcycle insurers still pinned down by UFC-Que Choisir
The association of the Federal Union of Consumers UFC-Que Choisir denounces the "smoke" of auto and motorcycle insurers, who plan to increase their rates as every year despite the overpayment estimated at 2.2 billion euros during the first confinement imposed by the coronavirus ! Explanations.
The standoff continues between UFC-Que Choisir and insurance companies, accused of profiting from the forced immobilization of motorcycles, scooters and cars. The consumer association goes back to the niche as France is re-defined by calling for a refund of overpaid contributions.
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MNC of May 28, 2020 :
Insurers do not wish to reimburse the two months of confinement
- Confinement : The UFC-Que Choisir asks for a reduction of 29 euros on motorcycle insurance
- MNC file :
Recall that last April, UFC-Que Choisir called on the government to require insurers to reimburse excess premiums attributable to confinement. His argument – easy to materialize – was that companies made savings thanks to the mechanical reduction in claims.
Fewer accidents, fewer thefts, less repairs: the claims avoided by the absence of trips should generate a drop in premiums of "50 euros per car" and "29 euros per motorcycle", then calculated the association, by quantifying this overpayment at some "".
"The insured is entitled in the event of a reduction in risk during the contract to a reduction in the amount of his premium", insists UFC-Que Choisir, who affirms that this vision, after all, would be "shared by Bercy (the Ministry of Finance , Editor’s note).
Zero hassle … zero refunds !
Request rejected, unsurprisingly, by the French Insurance Federation (FFA) which for its part considered that "less circulation does not characterize a reduction in risk" … before recognizing that a decrease of about "75 % of the number of accidents "had been observed at the height of the first confinement !
The president of the FFA, aware of the hostile reactions, took refuge at the time behind the hypothetical possibility of perhaps lowering the 2021 prices if – and only if – this overpayment was verified over time. : "It is only at the end of the year that we will be able to judge the reality of automobile accidents for 2020", announced Florence Lustman…
Six months later, oh surprise, UFC-Que Choisir learns that insurance companies are preparing to increase their contributions "up to 2% on average", even as France is once again confined – certainly much more partially – and that few insurers have so far made commercial gestures.
"The endless rate hike, announced up to 2% on average in 2021, is therefore as incomprehensible as it is unacceptable", protests the association, which denounces "the smoke" of insurers and its president. This announcement "flouts the commitment to cut premiums in the event of a drop in the number of accidents officially and publicly recorded by the President of the FFA".
It’s the "slap" that I prefer…
"To avoid repaying overpayments, professionals argued that the" balance "of the sector was threatened by the decline in financial markets," explains UFC-Que Choisir, brushing aside this explanation. "Their strong rebound during the year has removed this risk, especially since these stock market operations weigh more than half the heavy expenses incurred to acquire new clients (including promotions, advertising, etc.)".
"Insurers are financially quite capable of offering discounts: they just do not benefit their loyal customers, because they are reserved for prospects," accuses the association, which throws a new pavement in the pond by publishing the table above with the promotions that would have been granted – or not – by twelve insurance companies !
"Seven companies, which have officially not retroceded a cent to their customers, are pulling out all the stops to attract prospects, mainly those who transfer several contracts at the same time," denounces UFC-Que Choisir, which recalls that the discounts granted to new customers are "financed by loyal policyholders".
The association therefore urges "the public authorities to impose a strict moderation in the prices of 2021 contributions", while inviting consumers to download their standard mail to demand for their part a "reduction in the amount of their contract" and to play competition for the benefit of "more virtuous insurers".
Insurers = vultures? Not so fast…
Some insurers – not all of them awful pennies! – have indeed announced a tariff freeze in 2021. All the companies – requested by the State – have also put their hands in the pot to the tune of "4.5 billion euros", of which nearly half ("2 , 3 billion ") for the" populations and companies most exposed to the health crisis ", details the .
The remaining 2.2 billion go to the new investment program "Insurers – Caisse des Depôts Relance Durable France", which is intended mainly "for mid-sized companies and SMEs, the tourism sector and the health sector", explains the FFA.
Finally, the members of the FFA decided at the end of October to take several concrete actions, in particular to "waive at least one month’s rent for administratively closed businesses with less than 250 employees and for hotels, cafes and restaurants, during the months October, November and December 2020 ". So many aspects ignored – voluntarily or not – by UFC-What to choose…
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